Frequently Asked Questions


Do I need a referral?         

No.  While many patients will be sent to see us by their GP or specialist at referral letter is not required.


Will I need an internal examination?

If your symptoms involve your pelvic floor region, your physiotherapist may request permission to do an internal examination (this is usually vaginal for women and rectal for men).  This is the best way to check the strength or your pelvic floor muscles and look for areas that may be causing symptoms.  This will only be done on adults who give their permission.

What if I have my period when my appointment is scheduled?

As long as you are comfortable then please still attend your appointment.  This is a common occurrence and one we can easily deal with.


Will I have to do an exercise programme?

In most cases you’ll be given some printed written information to take home and also a detailed home programme.  This often involves exercises designed to specifically strengthen or relax the muscles involved.


How do I make an appointment?

The fastest way to book an appointment is to click on the Book now icon and make an online booking.  BOOK NOW .

At busy times of the year  It may take 4-6 weeks to get an appointment.  If you would prefer, you may call Lisa on 021123 0679. Please leave a message and Lisa will return your call ASAP  If you feel you require an urgent appointment due to severe pain and/or pregnancy then please make this known to Lisa.  You will be asked for your contact details and we will forward you a confirmation text or email and also a text reminder 48 hours before your appointment.

Confidentiality is assured.  You can be assured that Lisa will treat you with respect and professionalism. All the information you share will us is completely confidential and will not be discussed with anyone else unless you have given us permission to do so (e.g: your GP or referring specialist)


How often will I need to be seen?

In most cases, a follow up appointment (usually 30 minutes) is made in 2-4 weeks after the initial assessment.  During this time we will answer any questions you may have, look at your exercises and hopefully progress your programme to help you achieve your goals.   Depending on your condition and your progress, you may require a further treatment or two.  Our aim is always to help you  reach a level of independence so you won’t require regular treatments.


© 2015 by Lisa Yates, Continence & Women's Health Physiotherapy